Patient Participation Group Report 2014 - 2015

Throughout 2014/15 the Practice have been collating feedback from a number of sources including NHS Choices and the recently implemented Friends and Family test.

Upon review of the feedback three key priority areas were identified and together with the Patient Participation Group the Practice has put together an action plan with the aim to improve services for patients.

  1. Opening times for the reception and consultation appointments
  2. Wanting the same doctor or nurse
  3. Issues around the Waiting and Reception Areas

To view the Patient Participation Group Report for Begg Surgery during 2014/15 please click here.

Attachments:
FileDescriptionFile size
Download this file (Begg Surgery- Patient Participation Group Report 2014-2015.pdf)Begg Surgery - Patient Participation Group Report 2014-2015 303 kB

Additional information